We process 1000s of data items each day and as most money is now transferred digitally using similar protocols as emails, documents and other pieces of data. With new regulations such as GDPR and our compliance with the ISO27001 standard, we have identified and measured the financial risks associated with data loss. In some cases the loss of data could be more financially damaging than mis-sending payments
Putting the client first with great systems in place is what we aim to do best. Sometimes we must change our client’s thinking on how to do a certain business processes better – such as implementing push-pull mechanisms for payments and communication.
To put the client first, we need to put systems first too. Great infrastructure, standard procedures and an obsession with improving efficiency is at the centre of what we do.
New or unusual problems often cannot be solved in old or usual ways. For example, we paid out over 5,000 loans manually for a peer to peer lending company. They were very keen on getting the business started without the deployment of their draw-down software, and although this was something tlam hadn’t done before, we had done 1000s of property completions for law firms. We applied the same principle to the loans and had a 100% strike rate.
Communicating good and new information can give critical assistance to our clients. Whether that is financial information, new methods of cybercrime a new policy decision, an extra perspective can make a business-critical difference to our clients.
tlam have firmly taken an agnostic approach to new regulations and look how we can enable our clients to comply with regulations on their terms as much as possible. We are investing in new advanced technologies to increase security, speed and accuracy. We will be making more announcements this year.
T: 0207 1883 241
Accounts and Payroll
DPO and Private Outsourcing
Consultancy and Training
Head Office, Tewkesbury
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